Summary
Date Posted: Tuesday, June 06 2023, Base Salary: Not Disclosed

JOB DETAILS:
Manage the claims process for the Bancassurance operations through liaising with customers and insurers to enable timely settlement of insurance claims. The job holder will work closely with the principal o¬cer in managing all life and non-life claims while liaising with partner insurers.

Key Duties And Responsibilities
• Receive documents of the clients from the branches analyse and prepare the claims for submission to the respective insurance companies.
• Investigating discrepancies in processing claims, such as identifying fraudulent activities or making sure that all documentation is accurate and complete
• Monitor and follow up on the submitted claims and make the recoveries for the respective loan accounts immediately the funds are approved and received by Postbank.
• Prepare timely claims reports i.e., monthly paid and pending claims to track turn around.
• Investigating claims to determine if an error has occurred in processing or adjudication of a claim.
• Ensure the discharge vouchers are reviewed and filed in order.
• Ensure Timely resolution of customer complaints and queries.
• Keep track of health declaration forms from branches and onward submission to insurers.
• Training and sensitization of branches and clients on the claim’s procedures.

Qualifications, Experience And Competencies Required
• Bachelor’s Degree in Actuarial sciences, Economics, or statistics.
• Possession of certificate in insurance or Diploma in Insurance will be an added advantage.
• 2-3 years’ experience in managing insurance claims in an insurance company or in a bank.
• Strong analytical skills in insurance or bancassurance field.
• Good selling, negotiation & influencing skills.
• Ability to communicate e¬ectively.
• Ability to identify and analyse business opportunities and make value-adding recommendations.
• Logical thinking with creative problem-solving ability.
• Attention to detail.
• Excellent organisational, planning and time management skills.
• Strong networking and relationship management skills.
• Good planning and organizational skills.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• Online applications addressed to Chief Human Resources Officer, Postbank Uganda.
• Send application to hr@postbank.co.ug  with job title as subject.
• Closing Date: Thursday 8th June, 2023 at 5:00pm.
• Only shortlisted candidates will be contacted. Postbank Uganda is an equal opportune

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